Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: January 1, 2025

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect personal information such as:

  • Name and email address
  • Account credentials and authentication data
  • Payment information (processed securely by third-party providers)
  • Profile information and preferences

1.2 Document Data

We temporarily process the PDF files and documents you upload to our service. This data is used solely for providing the requested processing services and is automatically deleted within 24 hours.

1.3 Usage Information

We collect information about how you use our service, including:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature preferences
  • Performance and error logs

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our PDF processing services
  • Maintain and secure your account
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support
  • Analyze usage patterns to improve our service
  • Comply with legal obligations

3. Data Security and Protection

3.1 Encryption

All data transmission is protected using 256-bit SSL encryption. Your files are encrypted during upload, processing, and storage.

3.2 Automatic Deletion

All uploaded documents are automatically deleted from our servers within 24 hours of processing. You can also manually delete files immediately after processing.

3.3 Access Controls

We implement strict access controls and security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To service providers who assist us in operating our service (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access and review your personal information
  • Update or correct your account information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

5.2 Data Retention

We retain your account information for as long as your account is active or as needed to provide services. You can request account deletion at any time through your account settings.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our service may integrate with third-party services (such as payment processors and analytics providers). These services have their own privacy policies, and we encourage you to review them.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data according to this privacy policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@pdfwonders.com

Address: PDF Wonders Inc., 123 Tech Street, Suite 456, San Francisco, CA 94105

Data Protection Officer: dpo@pdfwonders.com